We currently offer water heaters and expansion tanks from reputable brands such as Rheem, A.O. Smith, Giant.

We are currently expanding our product lineup & will soon be offering Bradford White and John Wood.

If you have a specific brand preference or want guidance on the best fit for your home, just let us know—we’re here to help!

Tanks are chosen based on availability from our suppliers and local stock levels at the time of your installation. If a particular brand or model is out of stock, we’ll recommend a comparable option that meets your home’s needs before date of installation, leaving you with no surprises.

An expansion tank is a small, pressurized vessel that works by absorbing the extra pressure created when water heats up and expands. It has a flexible diaphragm that separates a water chamber from an air chamber. When your water heater heats water, the extra volume pushes against the diaphragm, allowing the water to expand without increasing the overall pressure in your plumbing system. This helps protect your water heater and prevent damage to your pipes.

Expansion tanks typically last between 5 to 10 years, but their lifespan can vary based on factors like water quality, usage, and installation conditions. You should consider replacing your expansion tank if you notice signs of wear such as rust, leaks, or if your system struggles to maintain proper pressure. Regular inspections by a qualified technician can help ensure that your expansion tank is functioning correctly and identify when it might be time for a replacement.

If your system doesn't have an expansion tank, it's a good idea to install one. Adding an expansion tank can enhance the safety and longevity of your water heating system by reducing pressure fluctuations and mitigating the risk of leaks or burst pipes. It's a small investment that can provide significant peace of mind and protect your home's plumbing infrastructure.

Yes, all old water tanks are removed and responsibly discarded by our team, ensuring a hassle-free experience with no mess and no worries for you.

Knowing when to replace your water heater can save you time and money. Generally, most water heaters last between 10 to 15 years, so if yours is approaching or exceeding that age, it's a good idea to start considering a replacement.

Here are some signs it might be time for a new water heater:

• Age: If your unit is over 10 years old, it's likely less efficient than newer models.

• Frequent Repairs: Repeated issues or costly repairs can be a sign that your water heater is nearing the end of its lifespan.

• Inconsistent Hot Water: If you notice fluctuations in water temperature or insufficient hot water, it could indicate internal component failure.

• Rust or Leaks: Visible signs of rust or water pooling around your heater suggest potential tank corrosion and imminent leaks.

• Increased Energy Bills: Older water heaters often operate less efficiently, leading to higher energy costs.

Upgrading to a modern, energy-efficient model can enhance performance, lower utility bills, and reduce the risk of unexpected failures. If you're experiencing any of these issues, it might be time to consider a replacement

Yes and no, if you have a rental unit and have completed your rental term agreement, are no longer bound by a contract, then we can seamlessly remove and replace the tank for you.

However, if you are still under contract and are in no interest in terminating your contract, you should always contact your rental provider directly to arrange for any replacement or service needs and/or contract terminations.

Each water heater is unique, and manufacturers offer limited warranties that vary based on the tank model. At East Hook, we stand by our work with a comprehensive 1-year labor warranty on all our installation services we provide. Additionally, all manufacturer warranties for parts are registered on the day of installation, and a certificate along with detailed warranty information will be promptly sent to your email for your records.

If you're satisfied with your current natural draft system, you can replace it with a similar style tank. However, if you're looking for enhanced efficiency and a safer venting option, you might consider a power vent tank. Natural draft systems rely on properly vented and drafted pipework to expel flue gases, whereas power vent models use an electronic blower to force exhaust gases outside through fully sealed PVC tubing.

Yes, power vented tanks are generally more expensive than natural draft tanks. The higher cost is due to the additional components—such as the electronic blower—and the more complex installation process required for power vent systems.

However, these tanks often offer improved efficiency and safer venting, which can lead to long-term benefits like reduced energy costs and enhanced performance.

If your water tank is leaking from the bottom, it's important to act quickly to prevent further damage. Here's what you should do:

1. Turn Off the Water Supply: Immediately shut off the water supply to the tank and/or the home to stop the leak from getting worse.

2. Shut Off Power or Gas: If you have an electric water heater, turn off the power at the circuit breaker. For gas heaters, set the thermostat to the "pilot" or "off" position.

3. Drain the Tank: If it's safe, drain the tank to prevent additional water from accumulating and causing damage.

4. Call a Professional: Leaks at the bottom of the tank often indicate corrosion or internal failure, meaning it likely needs to be replaced. Contact us immediately to assess the situation and recommend the best course of action.

Taking these steps will help safeguard your home and ensure you're not facing a larger issue down the line.

Yes, we offer emergency water tank services (at an emergency service rate) to help you quickly stop leaks and prevent further damage. Our emergency response includes:

• Rapid Leak Mitigation: We promptly address the leak to stop further water damage.

• Tank Draining & Disconnection: We safely drain and disconnect the leaking tank to ensure your home remains secure until you decide on a long-term solution.

• Replacement Options: While we can provide emergency replacement, please note that after-hours service involves an additional fee and increased installation costs.

  This service is designed to give you time to choose the best replacement option at a convenient time, ensuring safety and minimizing damage. If you experience a leak, contact us immediately so we can assist you with the necessary emergency measures.

Please contact us to discuss our overtime rate.